Clear Browser Cache When Some User Interface (UI) Pages On Fixed RFID Reader Will Not Work Properly

Article ID: 40179283

Issue / Question

Serial Port Configuration UI missing
FX Connect UI missing

Applicable To


Resolution / Answer

If reader is upgraded/downgraded from/to any other version prior to 3.0.35, then some UI pages will not work properly due to cached pages from previous build. Hence it is required to clear the browser cache after any upgrade/downgrade.

For more information, please refer to FX Series 3.0.35 Release Notes.

ExampleSerial Port Configuration and FX Connect UI are missing:

After clearing browser cache:

+ Applicable Products

  • FX7500 Fixed RFID Reader
  • FX9600 Fixed RFID Reader