Issue / Question
How to reload or reflash OSUpdate on a Windows Mobile, CE or Android device from SD Card
Applicable To
all CE, WM, and Android devices
excluded MC36
Resolution / Answer
How to reload OS via SD card? CE/WM and Android
- CE:
- Download appropriate OS package (zip file) from Support Site to PC
- Unzip file to folder, once unzipped, you will see an OSUpdate folder that contains all the required files needed to reload OS.
- Insert SD card into PC and copy the entire OSUpdate folder (including folder itself) from the PC to the root of the SD card. (\sdcard\OSUpdate\)
- Insert SD card into device (location of where SD card gets inserted depends on device)
- To launch process, device must have a charged battery or cradle
- To launch process, navigate on device (desktop > mydevice>sdcard>OSUpdate folder) and select the shortcut within this folder which the name ends with “ _SD”
(i.e., 92N0c70Ben_SD) - Selecting this icon will launch the OSUPdate process and when completed, device will reboot.
- WM:
- Download appropriate OS package (zip file) from Support Site to a folder on the PC
- Unzip file to folder, once unzipped, you will see the individual files of OSUpdate needed to reload OS.
- Insert SD card into PC and copy all of the individual OSUpdate files from the PC to the root of the SD card. (\sdcard\) NOTE: files must be loose within root directory. not within a folder. (i.e., \sdcard\ StartUpdLdr.exe)
- Insert SD card into device (location of where SD card gets inserted depends on device)
- To launch process, device must have a charged battery or cradle
- To launch process can be done in 2 ways (either way will work)
- navigate on device (desktop > mydevice>sdcard) and select the StartUpdLdr.exe to launch the process
- cold boot device (cold boot process depends on device) and while booting up hold down scan trigger until process starts.
- When the OSUPdate process is completed, device will reboot.
- Android:
- Download appropriate OS package (zip file) from Support Site to a folder on the PC
- Insert SD card into PC and copy zip file from the PC to the root of the SD card. (\sdcard\)
- Insert SD card into device (location of where SD card gets inserted depends on device)
- To launch process, put the device into Recovery Mode (steps to put into recovery mode depends on device, check manual)
- Use navigation buttons to select install from sdcard
- Use navigation buttons to select zip file to launch process.
