Restore factory setting if Device Protection is enabled, GMS Device
Article ID: 42246325
Issue / Question
Even though the device has been enterprise and/or factory reset, if a Google account was configured on the terminal, it can be non-trivial to remove it.
TC51,, TC56, TC70x, TC75X
Resolution / Answer
If Device Protection is enabled, we can do one of two things to wipe device:
- From UI (Settings-> Backup & reset-> Enterprise data reset)
- Send device to Zebra Service Center.
+ Applicable Products
- TC55 Touch Computer