Touch Screen Double Tap is Not Working in New User Accounts on VC80 Windows Devices

Article ID: 89528813

Issue / Question

Touch screen double tap is not working in new user accounts on VC80 Windows devices

Applicable To

All VC80 Windows SKUs

Resolution / Answer

To detect a double tap, Windows will monitor the first tap followed by a second tap within predefined time and area. 

The current default setting for VC_Admin account is 32x32 and double click works fine for VC_Admin User.
So, the same setting needs to be replicated to any newly created accounts if double-click functionality is required.

Create a registry file with below registry value then merge with new user login and reboot the device to make this changes work. 

[HKEY_CURRENT_USER\Control Panel\Mouse]
"DoubleClickHeight"="32"
"DoubleClickWidth"="32"



 

+ Applicable Products

  • VC80 Vehicle-mounted Computer