Issue / Question
What will happen to my EB2.x license after sending my unit for repair ?
Applicable To
Enterprise Browser 2.x , Zebra Software Licensing (ZSL)
Resolution / Answer
If the customer has an active software maintenance contract, the licenses associated with the device will be released back to available quantity to be re-used / activated on other devices, following submission of the RMA ticket .
If the is no active software maintenance contract , the license is not released and customer can reapply it back using the same activation ID without consuming an additional license , Refer to How do I start the License Manager application on my Android device and activate my license .
