Known causes for a TelnetCE license to be missing
Article ID: 02270276
Issue / Question
How to resolve a license issue on the Wavelink TelnetCE client that should be pre-licesend?
Wavelink, TelnetCE, pre-licensed client
Resolution / Answer
These possible solutions will help you if you find your device has lost a license or is no longer pre-licensed for TelnetCE.
Is your device pre-licensed?
- Check Serial number and verify that the first five digits correspond to the build date: YYDDD
- For WM/CE devices you will want to make sure that your device is a Gun style device. No Short, Brick, or Rotating head devices will be pre-licensed.
- WT4xxx, VC50xx, and VC70N0 will also be pre-licensed. Check the Mfg. Date to verify for what version.
Is the client correct for the device? If not the license will not apply as expected.
- Verify the OS is either Windows Mobile, or CE (has a control panel).
- What is the Hardware model?
- Does the version of the TelnetCE PC configuration Tool reflect this in the title of the tool?
Is the version of the TelnetCE client pre-licensed for the hardware your installing it on?
- If your pre-licensed device was manufactured before 1/1/2012, then you should use the 7.0.x client.
- If your pre-licensed device was manufactured after 1/1/2012, then you should use the 7.3.x client.
+ Applicable Products
- 7530 G2 Mobile Computer
- 8515 Vehicle-mounted Computer
- 8525 G2 Vehicle-mounted Computer
- 8530 G2 Vehicle-mounted Computer
- EP10 Mobile Computer
- ES400 Enterprise Smartphone
- FR6X Mobile Computer
- MC1000 Mobile Computer
- MC2100 Mobile Computer
- MC3000 Mobile Device
- MC3100 Mobile Computer
- MC3200 Mobile Computer
- MC36 Mobile Computer
- MC45 Mobile Computer
- MC50 Mobile Computer
- MC65 Mobile Computer
- MC67 NA Mobile Computer
- MC67NA Base Model Mobile Computer
- MC67ND Mobile Computer
- MC70 Mobile Computer
- MC75A Mobile Computer
- MC9000 9060 Mobile Device
- MC9090 CE Mobile Computer
- MC9090 WM Mobile Computer
- MC9190-G Mobile Computer
- MC9200 Mobile Computer
- MC9500-K Mobile Computer
- Omnii XT15
- TC55 Touch Computer
- VC5090 Vehicle-mounted Computer
- VC6090 Vehicle-mounted Computer
- VC80 Vehicle-mounted Computer
- VH10 Vehicle-mounted Computer
- WT4000 Wearable Mobile Computer
- WT6000 Wearable Terminal
- Workabout Pro 3
- Workabout Pro 4 Mobile Computer