Known causes for a TelnetCE license to be missing

Article ID: 02276936

Details

Topic or Information

How to resolve a license issue on the Wavelink TelnetCE client that should be pre-licesend?

Applies To

Wavelink, TelnetCE, pre-licensed client

Details

These possible solutions will help you if you find your device has lost a license or is no longer pre-licensed for TelnetCE.
Is your device pre-licensed?

  • Check Serial number and verify that the first five digits correspond to the build date: YYDDD
  • For WM/CE devices you will want to make sure that your device is a Gun style device. No Short, Brick, or Rotating head devices will be pre-licensed.
  • WT4xxx, VC50xx, and VC70N0 will also be pre-licensed. Check the Mfg. Date to verify for what version.

Is the client correct for the device? If not the license will not apply as expected.

  • Verify the OS is either Windows Mobile, or CE (has a control panel).
  • What is the Hardware model?
  • Does the version of the TelnetCE PC configuration Tool reflect this in the title of the tool?

Is the version of the TelnetCE client pre-licensed for the hardware your installing it on?

  • If your pre-licensed device was manufactured before 1/1/2012, then you should use the 7.0.x client.
  • If your pre-licensed device was manufactured after 1/1/2012, then you should use the 7.3.x client.


Wavelink.com is now Ivanti.com and to navigate to the Wavelink product downloads follow go to Ivanti.com > Resources > Wavelink Products Downloads.

 

 

+ Applicable Products

  • 7530 G2 Mobile Computer
  • 8515 Vehicle-mounted Computer
  • 8525 G2 Vehicle-mounted Computer
  • 8530 G2 Vehicle-mounted Computer
  • 8585 8595 Vehicle-mounted Computer
  • EP10 Mobile Computer
  • ES400 Enterprise Smartphone
  • EWP2000 Mobile Computer- Voice over WLAN
  • HC1 Headset Computer
  • HS Series Headsets
  • HS3100 Wireless Headset
  • MC1000 Mobile Computer
  • MC17
  • MC18
  • MC1x Personal Shopper Series
  • MC2100 Mobile Computer
  • MC3090 Mobile Computer
  • MC3100 Mobile Computer
  • MC3200 Mobile Computer
  • MC45 Mobile Computer
  • MC45 NCF
  • MC55 Mobile Computer
  • MC55 Mobile Computer Series
  • MC55A0
  • MC55A0-HC
  • MC55N0
  • MC65 Mobile Computer
  • MC67
  • MC67 Base
  • MC67 Dual WAN
  • MC67 Mobile Computer Series
  • MC67 NA Mobile Computer
  • MC67NA Base Model Mobile Computer
  • MC67ND Mobile Computer
  • MC70 Mobile Computer
  • MC75 3.5G Worldwide Enterprise Digital Assistant (EDA)
  • MC75A HF RFID Reader
  • MC75A Mobile Computer
  • MC75A0-HC Mobile Computer for Healthcare
  • MC9090 CE Mobile Computer
  • MC9090 WM Mobile Computer
  • MC9097 Handheld Mobile Computer
  • MC9190-G Mobile Computer
  • MC9200 Mobile Computer
  • MC9500-K Mobile Computer
  • ML900 Mobile Computer
  • ML910 Mobile Computer
  • Omnii RT15 Mobile Computer
  • Omnii XT10
  • Omnii XT15
  • Omnii XT15 Mobile Computer Series
  • Omnii XT15f
  • Omnii XT15ni
  • RCH51 Rugged Cabled Headset
  • RS Series Ring Scanner
  • RS309 Wearable Scanner
  • RS309-HP2000FLR
  • RS309-HP2000FSR
  • RS309-HP2000ZSR
  • RS4000 Ring Scanner
  • RS409 Wearable Scanner
  • RS409-SR2000ZLR
  • RS409-SR2000ZZR
  • RS419 Ring Scanner
  • RS5000 Ring Scanner
  • RS507 Cordless Ring Scanner
  • RS6000 Ring Scanner
  • TC70x
  • VC5090 Vehicle-mounted Computer
  • VC6000 Vehicle Mounted Computer
  • VC6090 Vehicle-mounted Computer
  • VC6096 WWAN In-Vehicle Mounted Computer
  • VC70 Vehicle-mounted Computer
  • VC70N0
  • VC80 Vehicle-mounted Computer
  • VH10 Vehicle-mounted Computer
  • VRC3910 Mobile Computer
  • Vehicle Mounted
  • WT4000 Wearable Mobile Computer
  • WT4090
  • WT41N0
  • WT41N0 VOW
  • WT41N0 Wearable Terminal Series
  • WT6000 Wearable Terminal
  • Wearable Computers
  • Workabout Pro 3
  • Workabout Pro 4 Mobile Computer