Mobile Workforce Management (MWM)

Article ID: 02923763

Question


 

What is Mobile Workforce Management (MWM)? What are the Part Numbers for the Mobile Workforce Management (MWM) software ?

Facts


 

Please see release notes or contact your Zebra Enterprise Sales Representative for the list of supported devices MWM 2.2

Answer


 

Mobile Workforce Management Software is a task management software framework that automatically matches tasks with the appropriate retail store associate and manager.
MWM monitors task status until complete and escalates if needed, and provides management with a real-time view into task status as well as reporting capabilities

Part Number Description Planned First Book Date Comments
SWE-167418-01 Mobile Workforce Mgt Software v2.2 Small Location (under 10 named users) 21-March-2014 Minimum order size: 20 locations
SWE-167419-01 Mobile Workforce Mgt Software v2.2 Medium Location (11-25 named users) 21-March-2014 Minimum order size: 15 locations
SWE-167420-01 Mobile Workforce Mgt Software v2.2 Large Location (26-50 named users) 21-March-2014 Minimum order size: 10 locations
SWE-167421-01 Mobile Workforce Mgt Software v2.2 XL Location(51-100 named users) 21-March-2014 Minimum order size: 5 locations
SWE-167422-01 Mobile Workforce Mgt Software v2.2 XXL Location (101-200 named users) 21-March-2014 Minimum order size: 3 locations
SWE-167423-01 Mobile Workforce Mgt Software v2.2 Small to Medium Upgrade 21-March-2014 Upgrade to add more users
SWE-167424-01 Mobile Workforce Mgt Software v2.2 Medium to Large Upgrade 21-March-2014 Upgrade to add more users
SWE-167425-01 Mobile Workforce Mgt Software v2.2 Large to XL Upgrade 21-March-2014 Upgrade to add more users
SWE-167426-01 Mobile Workforce Mgt Software v2.2 XL to XXL Upgrade 21-March-2014 Upgrade to add more users


Note:
Named users are unique users (e.g. Associates, Managers) that are configured in the MWM server.

The “minimum number of locations” criteria have been established to ensure a focus on larger opportunities. Please work with your Account Manager (who will work with Product Management) on opportunities that include a mix of different size locations or if you have other unique requirements.

MWM software licenses include a RhoElements Application License (for exclusive use with the MWM application) so it is not necessary to order a separate Rho Elements Application License in the case where RhoElements is not bundled with the device. (The SB1 is bundled with a RhoElements license)