Why is the AP300 Not Getting Adopted by the RFS Controller?

Article ID: 69751780

Question


 

Why is the AP300 not getting adopted by the RFS7000? Why is the AP300 not getting adopted by the RFS6000? Why is the AP300 not getting adopted by the RFS4000?

Facts


 

Applies to WING 5.4.x

Answer


 

While logged into the RFS GUI click on the following:

  1. Click Configuration
  2. Click Devices
  3. Click Device Configuration
  4. Double Click on RFS6000
  5. Expand Profile Overrides
  6. Click Adoption
  7. Click AP300 Adoption
  8. Make sure that the "Adopt Un-Configured" box is checked
    • If the box is NOT checked then make sure to check it
  9. Click OK
  10. Click Commit and Save.


If the AP still does not adopt after following the steps outlined please contact the Zebra Enterprise Support Center for further troubleshooting.