XT15 WEH 6.5 + ICS 16.0: Activate the Intermec Imager after performing factory default (clean start)

Article ID: 69212137

Issue / Question

How to activate the Intermec Imager after performing factory default (clean start) on XT15 WEH 6.5 using ICS 16.0?

Applicable To


Resolution / Answer


Equipment used:

XT15 Windows Mobile 6.5 - Professional OS version 2.125728.0

Internal Imager: Intermec EA11


After performing a factory default aka clean start, the device requires the following installers reloaded.

1. Psion Software Advantage (aka Add-On CAB)

2. ICS Device Installer

3. Intermec Decode Library

As I write this article, the following are the recommended builds:

1. 7545_WM65_PRO_WWE_ADDON_2.1.25728.cab

2. ICS_Installer_WWE_16.0.27681.exe

3. DecodeLibrary_Install_Intermec_16.0.27681.exe

For more info about Resetting Psion Computers, Read More>>

Step 1:

Install the Psion Software Advantage (Add-on CAB)

You can download the appropriate Add-On CAB from Support Portal. Read More>>


Step 2:

Install the ICS device installer

You can download the appropriate ICS device installer from Support Portal. Read More>>

Step 3:

Install the Intermec Decode Library


Due to licensing restrictions with Intermec, you must contact your local Zebra Technical Support and provide them a copy of the XT15 system properties .XML file. A case will be filed and then the appropriate Decode Library installer will be provided.


At this point the XT15 EA11 Imager should be functional and ready for use.



+ Applicable Products

  • Omnii XT15
  • Omnii XT15 Mobile Computer Series
  • Omnii XT15f
  • Omnii XT15ni