Firmware Information for the 2844/3842 Printers

Article ID: 22903366

Details


 
Important: If you are using an LP2844 printer that is used for or supplied by a shipping vendor (i.e. UPS or FedEx for example) DO NOT try to load standard firmware or drivers from the Zebra Website. These printers are used exclusively with the shipping vendor's driver and label application. Read More>>

 

Topic or Information

Firmware Upgrade Details 

Applies To

LP2844, TLP2844, TLP3842

Details

Changes were made to the LP2844/TLP2844 printer logic boards, Serial Number 41J104902154 (March 2011) or later, that required a change to the printer firmware to support a new memory device. This resulted in the requirement to support two versions of firmware for the 2844 printers. Use V4.70.01A for printers before Serial Number 41J104902154 (March 2011) and V4.70.01C firmware for later printers. The firmware version is printed on a configuration label. Read More>>

Firmware is available from Zebra.com under the Service and Support Tab. Select your printer model and then view the content under the Firmware Tab. Read More>>

Details 

There are two firmware versions available on the Zebra Web site V4.70.01A and RSS/DataMatrix Barcode V4.70.01C. Printers with V4.70.01A or earlier versions cannot be upgraded to V4.70.01C. V4.70.01C is for printers with serial number 41J104902154 (March 2011) or later.

In summary, older printers with older firmware will only accept  V4.70.01A while newer printers must be at V.4.70.01C. (the TLP3842 equivalent version is V4.70C and this information applies as well). The following chart details compatible downloadable firmware versions available from the Zebra Web site.

Printer Existing Firmware Version Compatible Download
LP/TLP2844 V4.70.01B, V4.70.01C V4.70.01C
LP/TLP2844 V4.29 through V4.70.01A V4.70.01A
TLP3842 V4.70B, V4.70C V4.70C
TLP3842 V4.29 through V4.70.01A V4.70.01A

 

Note: A newer printer will ignore attempts to load older firmware. (i.e. a printer with V4.70.01C will ignore attempts to load V4.70.01A.)

Additional Information

Firmware upgrading procedure  Read More>>