Issue / Question
GT800 Series Printer Calibration Common Issues
Applicable To
GT800 Printer
Resolution / Answer
This article is useful for resolving issues such as:
- Feed Button Red Light Flashing
- Prints, then skip a label or are skipping labels
- Print is overlapping onto the next label
- Print position is drifting up and down on the labels
- Labels stop printing in random locations
- Prints labels then the red light starts to flash
Common Issues and Resolutions
| Problem |
Resolution |
Flashing Red Light
|
- Check Media and Ribbon (if used) Loading
- Verify the correct setting is configured for the media type, refer to this article for more information on ZebraDesigner Driver Printer Configuration Printing Preferences vs Printing Defaults
- Use the MARK Sensor for media with a black bar on the backing.
- Use the GAP/NOTCH (Transmissive) Sensor setting for the gap, notch or hole media.
- Perform Calibration
- Perform reset or Defaulting the printer
- Default settings are non-continuous web so you'll have to reconfigure if using black mark media.
- If the problem persists a Media Sensor Profile can be sent to Tech Support for analysis.
 |
NOTE Press the FEED Button after calibrating. If one label feeds each time pressed then the printer is properly calibrated. Verify Software/Driver settings are not changing the calibrated values or printer configurations. |
: |
Labels are skipping or
the print image is wandering |
- Check Media Loading and assure the guides are keeping the media aligned
- Verify the printer is set to the correct Media Type. If set to Continuous the printer will not track Top-of-Form. Refer to this article for more information on ZebraDesigner Driver Printer Configuration Printing Preferences vs Printing Defaults.
- Verify the labels are compatible with the media specifications
- Media Width 19.5mm/0.75" to 114mm/4.49"
- Media Length 6.5mm/0.25" to 991mm/39"
- Roll size 127mm/5" O.D. with a 25.4mm/1.0" to 38mm/1.5" Core
- Maximum Thickness 0.08mm/.003" to 0.19mm/0.007"
- Press the FEED Button. If one label feeds each time-pressed, check your label format or Driver/Software for the source of the problem.
- Try Defaulting and verify the printer has calibrated correctly.
- Perform Manual Calibration.
- If the problem persists a Media Sensor Profile can be sent to Tech Support for analysis.
|
Helpful Information
