GX/GK- Series - Peel option setup and issues

Article ID: 16945851


Topic or Information

Dispenser (Peel ) Option details

Applies To

GX Series, GK Series Printers with the Peel Option


The dispenser option is used to automatically separate the labels from the liner material. This option is sometimes referred to as the peel option. This information is useful for setting up a printer equipped with the dispenser option

Symptoms addressed by this solution include: 

  • Printed Labels feeding out without stopping
  • Labels are not separating from the liner
  • Labels are jamming around platen roller or dispenser


Labels are not peeling after printing

Media Loading -  Make sure you have properly loaded the media in the printer.

G-Series Printer Loading Read More>>

Media - If the labels are not separating from the liner even though loading is correct there is a possibility the labels are not compatible with the printer. Check with your label supplier to determine if the labels provided are compatible for your application. They may be able to provide you with alternative labels.


Labels are not stopping or waiting to be peeled before printing the next label

Print Mode Setting - Make sure you have the printer set for the correct mode. Your driver or software should have a Peel or Dispense selection. Make sure this is selected so the printer is properly configured to function in Peel Mode. If you are using the ZebraDesigner Driver here are configuration instructions. Read More>>


+ Product Codes

  • G-Series GK Desktop Printers
  • G-Series GX Desktop Printers
  • GK420 Healthcare Desktop Printers
  • GK420d Desktop Printer
  • GK420d Healthcare Desktop Printer
  • GK420t Desktop Printer
  • GK420t Healthcare Desktop Printer
  • GX420Rx Desktop Printer
  • GX420d Desktop Printer
  • GX420t Desktop Printer
  • GX430d Desktop Printer
  • GX430t Desktop Printer