How to Apply New Configuration Key to MSP?

Article ID: 18842828

Question

How do I add a new MSP Configuration Key to MSP v3.x? How do I add a new MSP Configuration Key to MSP v4.x?

Facts

When a customer purchases new MSP v3.x licenses they will receive an MSP License Certificate that needs to be first converted into an MSP Configuration Key before it can be applied to MSP. When a customer purchases new MSP v4.x licenses they will receive an email with the MSP Configuration Key that needs to be applied to MSP.

Answer

To add a new MSP Configuration Key to MSP the following needs to be performed:
  1. Log into your MSP GUI
  2. Click on the Admin Tab
    • User-added image
  3. Click Licensing
    • User-added image
  4. Click Create
    • User-added image
  5. Enter the newly generated MSP Configuration Key into the License Key Field
    • User-added image
  6. Click Add
    • If an error was received after clicking add please verify that there is no white space at the end of the Configuration Key as the Key is both Case and Space Sensitive
    • Any differences between the Key from the portal and the Key that is entered into MSP will cause an Invalid Error to occur (including extra spaces)
  7. The new Licenses have now been officially added to MSP.
Note
For directions on how to convert an MSP License Certificate to an MSP Configuration Key please review the article 4650 "Converting MSP License Certificates to MSP Configuration Keys" ( Read More>>)