How to Reset the CRD9000-4000E or CRD9000-4001E Ethernet Cradle?

Article ID: 26064003

Question

How to Reset the CRD9000-4000E or CRD9000-4001E Ethernet Cradle?

Answer

MobileDox may not be able to find the CRD9000-4000E or CRD-9000-4001E cradle on the network.  The cradle may need to be set back to DHCP, so that it can reattach itself to the network.
Cradle may be unresponsive if there is a lot of network congestion or the cradle has been set to static IP and has been moved to a different network.    

Run the dhcpgui.exe, to reset the cradle to DHCP.
  1. Run the attached dhcpgui.exe (Download>>)
  2. When the following window opens, key in the MAC address of the cradle that needs to be reset.
  3. Click OK