Issues causing Errors 5002 or 5008 on the ZXP7 and ZXP8 Printers
Article ID: 90399913
Symptom Printer displays Error 5002 or Error 5008– Invalid Ribbon Products Affected
Cause The built-in RFID chip in the i-series ribbon's core communicates with the printer to determine the type of ribbon installed. When this communication fails, the printer may display this error. Solution
If problems persist, please contact Technical Support for further assistance. Users may need to contact a Zebra Authorized Service Providers (ZASP) for service or create a Repair Order (RO) in order to send the printer to Repair Services. Read More>> To find a ZASP, please use our Partner Locator web page. Read More>> |

+ Product Codes
- ZXP Series 7 Card Printer
- ZXP Series 7 High Performance Card Printers
- ZXP Series 7 Pro High Performance Card Printers
- ZXP Series 7 with Laminator
- ZXP Series 8 Card Printer
- ZXP Series 8 High Security Retransfer Card Printer
- ZXP Series 8 Secure Issuance Card Printer