Load Driver Error on PC When Installing MCL Designer for Phaser

Article ID: 64239034

Symptom

A load driver error is displayed on the PC when installing the MCL Designer for Phaser software.

Facts

P360, P460, P370, P470 with MCL Designer

Root Cause

User doesn’t have the administrative rights required to load the drivers for the MCL Designer hardware key.

Resolution

Have someone with administrative rights log in or change the hardware key=Y to N in the designer.ini file.
  1. Log into the PC with administrative rights.  Begin loading the software again.
  2. Change the hardware key=Y to N in the designer.ini file.  Begin loading the software again.