QLn/iMZ Mobile Printer Fails to Reach Full Charge in the Charging Bay

Article ID: 46702290



Topic or Information

Mobile Printer fails to fully charge in the quad charger (Charger Status light is orange)

Applies To

iMZ Printers, Qln Printers


"Powered On" printers using the Quad Charging Cradle appear to fail to completely charge. (i.e. The printer's Charge Status light may be orange when left overnight.) This may appear intermittent.


There is no problem with the charging cycle since the printers were placed in the Quad Charger with the power "On". The cradle acts as a voltage source and the printer controls the charging function. When the battery reaches full charge the power is shut off but the "powered on" printer will begin discharging the battery. Once the battery reaches a point of discharge the charging cycle is repeated.

The solution is to turn the printer off before placing it in the quad charger. The battery can then be fully charged in one cycle. 


Arthur P


+ Product Codes

  • QLn Series Healthcare Mobile Printers
  • QLn Series Mobile Printers
  • QLn220 Healthcare
  • QLn220 Mobile Printer
  • QLn320 Healthcare
  • QLn320 Mobile Printer
  • QLn420 Mobile Printer
  • iMZ Series Mobile Printers
  • iMZ220 Mobile Printer
  • iMZ320 Mobile Printer