TTP2210/TTP2130 Kiosk Printer gear failure in high torque applications

Article ID: 26022392



Topic or Information

TTP 2110 and TTP 2130 platen improvement 

Applies To

All TTP 2110 and TTP 2130 printers (This platen redesign is in all printers built after serial No. 93J15100001)


The TTP 2100 series of ticket printers have received an upgrade of the platen gear to increase the margins when driving tough ticket material. This change improves the printer's ability to reliably function in high torque applications with large media rolls. (these forces must be within printer tolerances)

 The new gear is 40% wider giving better engagement with the driving gear, and thus longer life. This is now standard in all new printers and is the replacement part received when ordering a new platen for any existing TTP21xx printer.

User-added image


An aftermarket kit containing 3 pcs of the new platens with wide gears is available for purchase using P/N P1056793.


APAC Product Bulletin

+ Product Codes

  • TTP 2100 Series Kiosk Receipt Printers
  • TTP 2110 Kiosk Printer
  • TTP 2130 Kiosk Printer