P360/460 Upload Data Fails Using a USB Synapse
Article ID: 81888263
P360/P460 fails to send data to the computer when using the PL360/PL460 cradle and an STI85-0200 USB Synapse.
P360/P460 starts sending stored data before the Synapse cable has established the connection to the USB port on the host computer.
When the P360/P460 flashes the message “upload failed” it will ask if you want to press enter to retry. Press enter to retry upload. The second attempt will be successful.