P4T does not print the Windows Test Page Correctly using the ZebraDesigner Driver

Article ID: 17170530

Details


 

Symptom

P4T does not print the Windows Test Page as expected often just printing black lines.

Graphics are corrupted when printing labels on a P4T through the Windows Driver

Applies To

P4T and RP4T.

Cause or Overview

The P4T Series Printers do not support graphic compression commands used by the ZebraDesigner so any raster based printing such as graphics will not print correctly. 

Solution

There is a ZebraDesigner setting "Use ZIP compression" that, by default, is checked and enables compression of all graphics or rendered fonts. To prevent the issue uncheck "Use ZIP compression" when configuring for P4T printers.

Procedure

(Example using Windows 7)
Find your printer in your Windows printer folder then right click and select Printing Preferences

Select the "Advanced Setup" Tab

Select the "Other" button

Uncheck the "Use ZIP compression" check box

User-added image

 

Exit the Properties and check for proper test page printing.