Phaser (P360/P460 or P370/P470) is Displaying “Critical Battery Temperature”

Article ID: 13897396

Symptom

Phaser scanner model P360/P460 or P370/P470 states “Critical Battery Temperature” on the display.

Facts

Phaser scanner model P360/P460 or P370/P470

Root Cause

The battery clip on the door assembly does not make proper contact with the battery.

Resolution

A revised part comprised of a battery door and battery clip must be used as replacement.
  1. If you have a P460 or P470, order part number 21-50583-01 rev. B.
  2. If you have a P360 or P370, order part numbers 21-32954-01 rev. B and 12-50002-01.