PPT8846 Running CE .NET 4.1 is Unable to Open Microsoft Access through Remote Desktop

Article ID: 48585004

Symptom

User connects to Remote Desktop on the PPT8846 running CE.NET. User then tries to open an Access database and gets the following error: “a video adapter resolution of at least 640X480 pixels is required to run Microsoft Access”.

Root Cause

A case was opened with Microsoft; however, they did not provide any cause for this issue.

Resolution

As long as MS Access is open on the server prior to connecting with the PPT8846, you can view the database as expected.
At this time, according to Microsoft, there is no resolution to this issue.