Printer Settings Change When I Print a Label

Article ID: 53715833

Issue / Question

Printer is not holding configurations or settings are changing after printing

Printer is not saving the printer parameters

Changing modes unexpectedly

An error condition results when a label prints

Settings keep reverting back to another value when I print a label

I send a label and the error light starts flashing

Applicable To

Zebra Printers

Resolution / Answer

Cause or Overview:

Software always overrides the printer settings. A driver or label software typically has a printer configuration capability and will result in sending ZPL commands that will override existing printer configurations. If the printer is working fine with the initial setup and prints test labels correctly, you then send a label and experience an error, misconfigured driver or software may be the cause of the issue. The misconfiguration may affect Print Modes (Tear Off/Rewind/Peel/Cutter), Print Type (using ribbon or direct thermal), Darkness, Print Width, Print Speed, just to name a few. For example, you set up your printer and it is working fine as it prints self-test labels, configuration labels, and so on. You then send a print request from your PC or host and the printer changes function or goes into an error condition. 


It is likely the printer received a configuration command with the label format that changed your initial setting. It could be telling the printer to print darker, change label modes, or if it is using ribbon or not.

NOTE Xi4, ZM-Series, 105SLPlus and ZE500 (Vxx.17.16Z and later firmware) printers support a method to selectively ignore inbound ZPL and Set/Get/Do commands to avoid accidental misconfiguration. 

Verify that any printer configurations on your host application or driver are set to match those you have set on the printer. If you can view the commands being sent to the printer look for those that impact the printer settings such as ^Mx commands for example. These commands are typically in the first few lines of the format. You'll have to eliminate them or verify the settings on the host application or driver as needed to match the printer configurations. 

Helpful information:

+ Product Codes

  • 105SLPlus Industrial Printers
  • 105SLPlus Industrial Printers
  • 110PAX Print Engines (disc.)
  • 110Xi4 Industrial Printer
  • 140Xi4 Industrial Printer
  • 170Xi4 Industrial Printer
  • 220Xi4 Industrial Printer
  • 2824 Plus Series
  • 2824-Z Series
  • All Surface RFID Label Solution
  • Desktop Printers
  • EZ320 Mobile Printers
  • G-Series GC Desktop Printers
  • G-Series GK Desktop Printers
  • G-Series GX Desktop Printers
  • GC420d Desktop Printer
  • GC420t Desktop Printer
  • GK420 Healthcare Desktop Printers
  • GK420d Desktop Printer
  • GK420d Healthcare Desktop Printer
  • GK420t Desktop Printer
  • GT800 Desktop Printer
  • GX420Rx Desktop Printer
  • GX420d Desktop Printer
  • GX420t Desktop Printer
  • GX430d Desktop Printer
  • GX430t Desktop Printer
  • HC100 Wristband Printer
  • HC100 Wristband Printer
  • Industrial Printers
  • LP 2824 Plus Desktop Printer
  • P4T Mobile Printers
  • P4T Mobile Printers
  • Print Engines
  • QL Series Mobile Printers
  • QL320 Mobile Printer
  • QL420 Mobile Printer
  • QLn Series Healthcare Mobile Printers
  • QLn Series Mobile Printers
  • QLn220 Healthcare
  • QLn220 Mobile Printer
  • QLn320 Healthcare
  • QLn320 Mobile Printer
  • QLn420 Mobile Printer
  • R110Xi4 RFID Printer
  • RP4T RFID Printers
  • RW 220 Mobile Printer
  • RW 420 Mobile Printer
  • RW 420 Print Station
  • RW Series Mobile Printers
  • TLP 2824Plus Desktop Printer
  • Xi Series Industrial Printers
  • ZD410 Series
  • ZD410D
  • ZD420 Series
  • ZD420-HC
  • ZD420C
  • ZD500 Desktop Printer
  • ZD500 Desktop Printer
  • ZD500R RFID Printers
  • ZD500R RFID Printers
  • ZE500 Print Engines
  • ZE500 Print Engines
  • ZE500R RFID Print Engine
  • ZE500R RFID Print Engine
  • ZM400
  • ZM600
  • ZQ500 Series Mobile Printers
  • ZQ510 Mobile Printer
  • ZQ520 Mobile Printer
  • ZR300 Series Mobile Printers
  • ZR338 Mobile Printers
  • ZR600 Series Healthcare Mobile Printers
  • ZR600 Series Mobile Printers
  • ZT200 Series Industrial Printers
  • ZT210 Industrial Printer
  • ZT220 Industrial Printer
  • ZT230 Industrial Printer
  • ZT400 Series Industrial Printers
  • ZT400 Series RFID Printers
  • ZT410 Industrial Printer
  • ZT410 RFID Industrial Printer
  • ZT420 Industrial Printer
  • ZT420 RFID Industrial Printer
  • iMZ Series Mobile Printers
  • iMZ220 Mobile Printer
  • iMZ320 Mobile Printer
  • zp450 Desktop Printer