Printer will not encode a magnetic stripe but rather feed a blank card through the printer
Zebra Performance Class Card Printers
Cause or Overview
This solution addresses the following problems:
- Printer ejects a blank un-encoded card
- Printer reports a reading or writing error
First make sure your printer has a magnetic encoder installed.
Check the gray label on the back or bottom of the printer. Printers equipped with a magnetic encoder will have the letter "M" included in the printer model.
i.e. A P310 equipped with a magnetic encoder would say: P310CM
Many times the encoder option in the driver is not enabled.
- For P620 and P640 printer models, the mag encoder, if installed, can be seen visually by looking at the card path just to the left of the cleaning station.
A failing encoder sensor can also cause this problem.
- Go to your printer's driver (start / settings / control panel / printers). Right click on the icon corresponding to your printer and select properties. Click on the device settings tab. Make sure that the "With Magnetic Encoder" option reads: "YES".
To check the encoder sensor go to your printer's driver (start / settings / control panel / printers). Right click on the icon corresponding to your printer and select properties. Click on the device settings tab. Click on the word tools. Click on properties. In the empty field at the top of the properties window (direct command for printer) type &L (make sure you have a magnetic stripe card in the feeder). Click on the "SEND" or "EXECUTE" button to send the command to the printer. If you get an error message the sensor is not working.