Issue / Question
Why is the Zebra scanner not communicating with the Verifone Ruby upon initial connection?
Resolution / Answer
The Zebra scanner has not been programmed to communicate with the Verifone Ruby.
The Zebra scanner must be connected to the Verifone Ruby using the correct cabling.
There are two cabling options:
Option 1: For Verifone Ruby systems that supply power to the Zebra scanner:
- Symbol cable 25-65648-20 or CBA-R28-C09ZAR
Option 2: For Verifone Ruby systems that do not supply power to the Zebra scanner:
- Symbol cable 25-60262-21 or CBA-R33-C09PAR
- Symbol power supply 50-14000-008 or PWRS-14000-253R
- Verifone cables 12641-01 and 13836-01
The Zebra scanner needs to be programmed by scanning a series of bar codes as follows:
||NOTE Some Ruby systems may require that barcode #5 and #6 be skipped