QLn and iMZ Printers are unable to connect to wireless LAN configured for 802.11r

Article ID: 63910261



WLAN configured for 802.11r FT (Fast Transition)



Topic or Information

Zebra wireless mobile printer is unable to connect to a WLAN configured for 802.11r FT (Fast Transition). 

Applies To

QLn Series, iMZ Series


If a wireless LAN is configured for 802.11r and PSK (Pre-shared Key) authentication key management, printer connection will be successful. However, if the  wireless LAN is configured for 802.11r, PSK, and FT PSK, the mobile printer will fail to connect.

This problem is corrected in 10z version firmware for the mobile printer:

 V68.19.10z (QLn series)

V73.19.10z (iMZ series)



Arthur P


+ Product Codes

  • QLn Series Healthcare Mobile Printers
  • QLn Series Mobile Printers
  • QLn220 Healthcare
  • QLn220 Mobile Printer
  • QLn320 Healthcare
  • QLn320 Mobile Printer
  • QLn420 Mobile Printer
  • iMZ Series Mobile Printers
  • iMZ220 Mobile Printer
  • iMZ320 Mobile Printer