Requesting a ZebraDesigner or CardStudio License Reset to resolve License Already Used error

Article ID: 63673957

Details


 

Description

Requesting a license reset for a License Already Used Message

Applies To

ZebraDesigner Pro
ZebraDesigner for MySAP
ZebraDesigner for XML
Card Studio Software

Errors
License Already Used
License Already in Use


Requirements
 
This solution should be used by customers with ZebraDesigner (Pro, mySAP, or XML ) Version 2 or CardStudio Software.

For ZebraDesigner software, the first suggested step is to upgrade to a current version.  It is a free upgrade as long as you are already at a version 2 level.  Version 1 is no longer available or supported and requires an update to version 2.
 
For CardStudio software, you should only upgrade if you have a specific issue to resolve and know there is a solution in a newer version.


Overview

If your design software is not longer activated or if your system has failed you will need to perform one of these procedures to re-enable . ZebraDesigner and CardStudio software can only be activated on one PC at a time. 

Procedure

- If you know the license number and have access to the PC where it is currently activated, follow these steps to move the license to a different PC. Read More>>

- If you no longer have access to the PC where the license was activated but at least know the license number access our online reactivation form to request a reset for your license key: Read More>>

- If you no longer have access to the PC and do not know the license number, you will need to follow this link to make every effort possible to discover the license number. Read More>>