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Rightmost 1/4 page does not print on Zebra Kiosk TTP8200/8300 Printers

Article ID: 24844512

Details

Topic or Information

The rightmost 1/4 page does not print at all or there are a few random lines in that area.

Applies To

Zebra TTP8200 and TTP8300 Kiosk Printers

Details

The rightmost 1/4 page does not print at all or there are a few random lines in that area.

This is a known incompatibility between our latest TTP8x00 driver and firmware version 2.70. It is  recommended a minimum firmware revision of 2.80.

If you are not running firmware 2.70, this may be an indication of a failed printhead. If so please contact Zebra Technologies Technical Support.

 

+ Product Codes

  • TTP 8000 Series Kiosk Receipt Printers
  • TTP 8200 Kiosk Printer
  • TTP 8300 Kiosk Printer