TTP 21x0 Refusing To Take Media In Black Mark Mode

Article ID: 77014370



Topic or Information

Configuring the Kiosk printer for Black Mark Media detection

Applies To



The TTP 2100 series come set up for gap detection, that is it looks for holes, gaps, or space between labels to trigger the cut on.

For black mark detection you need to set printer to Reflex sensor mode by setting parameter number 61 to 1 instead of 2. 
However, in addition to this you also need to set parameter 57 bit 3 to 1 and save parameters. If you only set n61 to 1, the printer will refuse to load paper.

After switching media you need to make an auto calibration for the printer to measure up the size of, and the spacing between black marks.


Parameters can be set two ways:

1)      Using the Zebra Toolbox utility available from (Go to the Support & Downloads tab and select your printer model. Select the "Software Utilities" Tab.  Kiosk Printer Toolbox can then be downloaded.)

2)      By sending a file with the appropriate hex codes from the “Send PRN File” button on the Tools tab of the Windows driver. 

The following link contains prn files that work on printers with firmware version 3.89 and higher. If you have older firmware in your printer, please update, or use Toolbox to set.  Read More>>


+ Product Codes

  • TTP 2100 Series Kiosk Receipt Printers
  • TTP 2110 Kiosk Printer
  • TTP 2130 Kiosk Printer