Unable Attach External Scanner to VRC694x

Article ID: 95613278

Symptom

User is unable to physically attach an external bar code scanner to the VRC694x terminal.

Facts

VRC694x

Root Cause

User has not removed the plug cover from the scanner port.

Resolution

Removing the plug cover from the scanner port allows access.
  1. Press the ON/OFF key to suspend the terminal.
  2. Remove the plug cover from the scanner port on the back of the terminal.
  3. Attach the scanner’s connector plug into the connector.  
  4. Align the red dot on the end of the scanner cable with the red dot on the terminal’s scanner connector.
  5. Press the ON/OFF key to power the terminal on.