Using the ZDownloader Utility Available from the Zebra Website

Article ID: 38724250

Issue / Question

Using ZDownloader to send firmware or files to the printer
How to download firmware to the printer 
Firmware Update Assistance Utility
Requesting a utility to download firmware, fonts, or graphics

Applicable To

Zebra Printers
Excludes: ZQ110, EM220, EM220II

Resolution / Answer

ZDownloader Utility

Note: If this application fails to function correctly there are other methods available to upgrade firmware on a Zebra Printer. 
Zebra Printer Firmware Upgrade Information

To locate ZDownloader on the Zebra.com website.

  1. Go to www.zebra.com
  2. Select the Support & Downloads header on the webpage
  3. Select a printer 
  4. When the printer page opens, locate the Software Utilities tab
  5. Scroll down to the ZDownloader Utility and select download link

 

ZDownloader User Guide Read More>>

Overview

ZDownloader is used to send firmware and files to printers, over network, USB, RS-232 or Parallel port connections.
 

Procedure

NOTE: Run Zdownloader as administator
 

 Example of a USB connection to Download Firmware using the ZDownloader Utility

Open the ZDownloader, click on the file menu item "Printer" and select “Auto Detect”


 

This message displays:

 

Then this one. 


 

8. Select the printer that shows USB as the Port.

9. Select "File", "Select Firmware File"


 

10. Browse to the location of the saved firmware file and click "Open"

 

11. From the top menu select "Printer", "Download All" 


 

It will take a few minutes to download while the progress message displays.


 

Allow sufficient time for the firmware to finish processing after the download has completed as there are verification and decompression steps that may be occurring without a printer front panel indication.

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