Using the ZDownloader Utility Available from the Zebra Website

Details

Issue / Question

Using ZDownloader to send firmware or files to the printer

How to download firmware to the printer 

Firmware Update Assistance Utility

Requesting a utility to download firmware, fonts, or graphics

Applicable To

Zebra Printers

Excludes: ZQ110, EM220, EM220II

Resolution / Answer

ZDownloader Utility

Note: If this application fails to function correctly there are other methods available to upgrade firmware on a Zebra Printer. Read More>>

To locate ZDownloader on the Zebra.com website.

1. Go to www.zebra.com
2. Select the Support & Downloads header on the webpage
3. Select a printer 
4. When the printer page opens locate the Software Utilities tab
5. Scroll down to the ZDownloader Utility and select download link

ZDownloader User Guide Read More>>

Overview

ZDownloader is used to send firmware and files to printers, over network, USB, RS-232 or Parallel port connections.

Procedure

 Example of a USB connection to Download Firmware using the Z-Downloader Utility

Open the ZDownloader, click on the file menu item "Printer" and select “Auto Detect”

This message displays:

Then this one. 

8. Select the printer that shows USB as the Port.

9. Select "File", "Select Firmware File"

10. Browse to the location of the saved firmware file and click "Open"

11. From the top menu select "Printer", "Download All" 

It will take a few minutes to download while the progress message displays.

Allow sufficient time for the firmware to finish processing after the download has completed as there are verification and decompression steps that may be occurring without a printer front panel indication.