Using the ZDownloader Utility Available from the Zebra Website

Article ID: 38724250



Issue / Question

Using ZDownloader to send firmware or files to the printer

How to download firmware to the printer 

Firmware Update Assistance Utility

Requesting a utility to download firmware, fonts, or graphics

Applicable To

Zebra Printers

Excludes: ZQ110, EM220, EM220II

Resolution / Answer

ZDownloader Utility

Note: If this application fails to function correctly there are other methods available to upgrade firmware on a Zebra Printer. Read More>>

To locate ZDownloader on the website.

  1. Go to
  2. Select the Support & Downloads header on the webpage
  3. Select a printer 
  4. When the printer page opens locate the Software Utilities tab
  5. Scroll down to the ZDownloader Utility and select download link

ZDownloader User Guide Read More>>


ZDownloader is used to send firmware and files to printers, over network, USB, RS-232 or Parallel port connections.



 Example of a USB connection to Download Firmware using the Z-Downloader Utility

Open the ZDownloader, click on the file menu item "Printer" and select “Auto Detect”

User-added image

This message displays:

 User-added image

Then this one. 

User-added image

8. Select the printer that shows USB as the Port.

9. Select "File", "Select Firmware File"

User-added image


10. Browse to the location of the saved firmware file and click "Open"

 User-added image

11. From the top menu select "Printer", "Download All" 

User-added image

It will take a few minutes to download while the progress message displays.

User-added image

Allow sufficient time for the firmware to finish processing after the download has completed as there are verification and decompression steps that may be occurring without a printer front panel indication.