Where Is the USB Driver that Is Needed for Using TCM?

Article ID: 47645822

Question

Where Is the USB Driver that Is Needed for Using TCM?

Facts

When trying to re-flash a device that is in IPL mode, the PC may display a message requesting to install a USB driver. Windows does not find a driver when it searches for one. MC9000 Series, Windows 2000, XP

Answer

When the PC looks for a driver, select the option to choose a location.  When prompted for a location, point it to the following folder:
C:\Program Files\Symbol\TCM2\USB Driver
This is the default location after installing the Device Configuration Package (DCP).