Why can the Apple MAC not connect to the AP4111?

Article ID: 00337928

Question

Why can the Apple MAC not connect to the AP4111?

Facts

The Apple Macintosh does not support ‘short preamble’ setting. The short preamble allows mobile units to connect faster, but a long preamble setting allows for reliable connectivity.

Answer

An Apple Macintosh with a built-in network card cannot connect to a Symbol AP4111 access point.
  1. Login to the access point CLI.
  2. Select ‘Set RF Configuration’
  3. Change the ‘.Short RF Preamble’ to disabled.
  4. Select ‘Save-[F1]’ to apply the configuration.