Xi4 Printer Series - Paper Out and Label Registration Issues (With Video)
Article ID: 80705973
Description
Understanding the media configurations needed for the Xi4 Series printer for proper calibration and avoiding media errors includes:
• Understanding printer calibration
• Adjusting the Media Sensors
• Correcting Paper Out Errors
• Correcting image drift problems
• Labels stopping at random locations
• Labels skipping or occasional blank label
• Labels are not lining up or are not aligned
Applies To
Xi4 Printers
Requirements
The Xi4 printer has an LCD Display for printer configuration but can use ZPL commands as well for printer configuration.
These are free utilities or applications that can be used to configure a connected printer if you are not planning to configure the printer via the LCD Display.
| Application or Utility | Comment |
| Zebra Setup Utility Read More>> | This is a free Windows based utility that features a printer setup wizard for simple printer or network setup. --------------------------------------- |
| ZebraNet Bridge Read More>> | This is a Windows based enterprise application for network printer management but is free to use for configuring a network or locally connected printer -------------------------------------- |
| ZebraNet Print Server Webpage Read More>> | The ZebraNet Print Server has a Webpage that is accessed from a browser when you enter the printer's IP Address. Printer configurations can be viewed and altered. --------------------------------------------- |
| ZebraDesigner Driver Read More>> | If you are using the ZebraDesigner Driver there is a Printing Preferences section that allows you to configure your printer. --------------------------------------------------- |
Overview
The printer can be used for a variety of media and verifying the media related settings is required when any problems are encountered.
By default the printer will calibrate and function correctly with the most commonly used standard gap labels. Problems can occur if there are specific setting required to use other types of labels or if the configuration settings are altered by mis-configured driver or label printing applications, or incorrectly altering LCD configuration settings.
Important: All printer menu settings can be impacted by commands from a mis-matched or misconfigured driver or software application. A printer that is functioning fine after setup but fails or indicates an error after label requests are received are most likely affected by the host side misconfiguration of the driver or printer software settings. The host device that generates the printer commands for printing typically have setup configuration that send these as commands to the printer. Check your host driver or application settings and assure they match the printer settings.
Note: The team Media = Labels, tags, card stock and so on. In summary the supplies you use in the printer
See Printer setup details for proper printer configuration settings and explanation of printer related terminology Read More>>
Common Issues and Resolutions
| Problem | Resolution | |||
| Paper Out Error |
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| Labels are skipping or the print image is wandering |
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Click here to view video ->
+ Product Codes
- 110Xi4 Industrial Printer
- 140Xi4 Industrial Printer
- 170Xi4 Industrial Printer
- 220Xi4 Industrial Printer
- Xi Series Industrial Printers