ZD500R User Guide

Article ID: 81628035

Issue / Question

ZD500R User Guide or Printer Manual

Applicable To

ZD500R Desktop RFID Printer

Resolution / Answer

NOTE Zebra Support Community Site has been updated to replace obsolete industry terms with modern terminology. This article uses the term Central instead of Master, and Peripheral instead of Slave

The ZD500R User Guide contains useful information related to the printer and its usage.
The User Guide can be downloaded at Zebra website here

The User Guide has the following contents

  • The ZD500 Series™ printer features
  • The ZD500 Series™ printer options
  • What’s in the Box?
    • Unpack and Inspect the Printer
  • Printer Features
  • Control Panel
    • Control Panel Display Menu and Status Icons
  • Printer Control Panel Display
  • Navigating through Screens in the Menu
  • Control Panel Menu Map


  • Select a Location for the Printer
  • Attaching Power
  • Preparing and Handling Media
  • Media Storage Tips
  • Setting the Printer Menu and Report Display Language
  • Loading Roll Media
  • Loading Transfer Ribbon
  • Test Printing with Configuration Report Printouts
  • Connecting your Printer to a Computer
  • Interface Cable Requirements
  • USB Interface
  • Serial Interface
  • Wired (Ethernet) Interface
  • ZebraNet® Internal Wireless Print Server Option
  • Configure Using the Connectivity Wizard
  • Bluetooth Option Configuration
  • Connecting to a Windows Vista® SP2 or Windows 7® Central Device
  • After Your Printer is Connected

Printer Configuration

  • Changing Printer Settings
  • TOOLS Menu
  • NETWORK Menu
  • RFID Menu
  • SENSOR Menu
  • PORTS Menu
  • Manual Calibration - Media

Print Operations

  • Determining Printer Configuration
  • Thermal Printing
  • Modes of Printing
  • Setting the Thermal Print Method
  • Types of Media
  • Determining Thermal Media Types
  • Media Loading
  • Attaching the 3 inch Core Adapters
  • Loading 3 inch ID Media rolls
  • Removing the 3 inch Core Adapters
  • Ribbon Overview
  • When to Use Ribbon
  • Coated Side of Ribbon
  • Ribbon Test with Adhesive
  • Ribbon Scratch Test
  • Replacing Supplies
  • Adding a New Transfer Ribbon
  • Replacing a Partially Used Transfer Ribbon
  • Adjusting the Print Width
  • Adjusting the Print Quality
  • Media Sensing
  • Using the Movable Black Mark Sensor
  • Adjusting the Movable Sensor for Black Marks or Notches
  • Adjusting the Movable Sensor for Web (Gap) Sensing
  • Printing on Fan-Fold Media
  • Printing with Externally Mounted Roll Media
  • Sending Files to the Printer
  • Fonts and Your Printer
  • Identifying Fonts in Your Printer
  • Localizing the Printer with Code Pages
  • Asian fonts and Other Large Font Sets
  • Getting Asian Fonts

Printer Options

  • Label Dispenser Option
  • Cutter Option
  • Loading Media with the Cutter Option
  • ZebraNet® Internal Wireless Print Server Option
  • Bluetooth Option
  • Printer Network Configuration Status Label


  • Cleaning
  • Cleaning the Printhead
  • Media Path Considerations
  • Sensor Cleaning
  • Platen Cleaning and Replacement
  • Other Printer Maintenance
  • RTC Battery
  • Fuses
  • Replacing the Printhead


  • Error Messages
  • Printing Issues
  • Ribbon Problems
  • Communications Problems
  • Miscellaneous Issues
  • Printer Diagnostics
  • Power-On Self Test
  • Configuration Report
  • Print Quality Report
  • Reset Printer Factory Defaults
  • Reset Network Factory Defaults
  • Communication Diagnostics Test
  • Sensor Profile

+ Product Codes

  • ZD500R RFID Printers
  • ZD500R RFID Printers