ZM - Series Invalid Printhead Error

Article ID: 03069694

Details


 
Symptom

Error Condition - INVALID HEAD is on the LCD Display

Applies To

ZM400, ZM600, RZ400, RZ600

Cause

A non-Zebra Printhead was detected on power up. 

Resolution

Replace the printhead with a genuine Zebra replacement part. Replacement should be performed by an authorized Zebra Service Provider. 

If the error occurs when using a genuine Zebra replacement part the printer may require service.