ZT400 Print Station only prompts for quantity, not variable input data
Article ID: 42029749
ZebraDesigner v2 and the use of the ZT400 Print Station option with USB connected keyboard
Cause or Overview
It is common to use a Label Design Program such as ZebraDesigner to develop stored formats used as printer templates for “on demand” data entry at print time. For these applications the printer uses the KDU (Keyboard Display Unit) or if available, a keyboard connected to the USB Host connector (ZT400 printer). The stored format contains prompts for input and then prints the label.
Note: If a graphic is part of the stored form assure that "Use ZIP Compression" is unchecked. Read More>>
An issue has been identified where the printer fails to prompt for the variable data due to the inclusion of formatting commands in the ZebraDesigner created stored formats. (This only affects the use of a keyboard connected to the USB Host Port). When attempting to access a stored label format the display will only prompt for quantity to be printed and not keyboard input prompts. Removing these commands corrects this issue.
The solution is to set the software to "Use Printer Settings". See instructions below:
If issues persist beyond this point, make sure no additional data is being added to the label format before being sent to the printer for storage.
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