If you are using the ZebraDesigner Driver there is a Printing Preferences section that allows you to configure your printer.
The printer can be used for a variety of media and verifying the media-related settings is required when any problems are encountered.
By default, the printer will calibrate and function correctly with the most commonly used standard gap labels.
Problems can occur if there are specific settings required to use other types of labels or if the configuration settings are altered by the miss-configured driver or label printing applications, or incorrectly altering LCD configuration settings.
This procedure will help users understand printer setup and configuration for accurate calibration/registration of your labels.
Identifying the media being used
Correctly configuring the printer for Black Mark or Gap media
Selecting the correct sensors for the media being used
Correctly positioning the movable sensor for the proper top of form identification
Assure the Maximum length is longer than the length of labels being used
Assuring the printer is correctly calibrated for the media
Troubleshooting suggestions for Paper Out or registration issues
NOTE Media refers to the labels, tags, card stock, and so on. In summary the supplies you use in the printer.
Common Issues and Resolutions:
Media Out - Load Media Error
Solid Red Supplies Light
NOTE Press the FEED Button after calibrating. If one label feeds each time it's pressed, the printer is properly calibrated. Verify Software/Driver settings are not changing the calibrated values or printer configurations.
Labels are skipping or
the print image is wandering
NOTE If the printer fails after receiving a label request from your data source, likely commands are being sent from the host that are overwriting the printer configurations. Check your host driver or application settings and assure they match the printer settings.
Understand your media
The Zebra Printer supports the use of many types and shapes of label/tags and knowing your media detail is important for proper configuration. Here are the details you should know for printer media setup and configuration.
NOTE Print Method does not apply if your printer is Direct Thermal only. There are no ribbon spindles or settings.
Print Mode: Tear-Off, Cutter, Peel, Rewind RFID: Default is Tear-Off
This is related to the label presentation after printing and is limited to the options you have installed. Please refer to ZT410/420 User Guide: Print Settings. Media Loading: The media must be properly loaded for the Print Mode you intend to use.
The printer comes with two sensors for label tracking based on the Media Type used. The Media Sensor selection is under the LCD Display SENSOR Menu > SENSOR TYPE. To learn more about sensor type, please refer to ZT410/420 User Guide: Sensor Settings.
Transmissive Sensor: This is an adjustable position sensor that has a red light to help you position for proper sensor placement. You can see it when the printhead is opened and the printer is powered on. This sensor is used for sensing labels Gaps, Holes, and Notches.
Reflective Sensor: This is a fixed position inter-label gap type media sensor used for Black Mark Media.
The black mark must be located on the inboard side of the label since this sensor is fixed in position and mounted against the inner wall.
Position the moveable sensor
The moveable or adjustable position sensor must be placed so the top of the form can be detected. This can be an inter-label gap, a hole, or a notch. When using typical labels on a backing with an inter-label gap, the sensor can be positioned along the width of the label as long as it is not over the rounded edge. If using a hole or notch, position the sensor's red light directly under the hole or notch, so you can see it as the labels feed. For more details on positioning the moveable sensor, please refer to Positioning the ZT400 Gap Sensor for Unique Labels.
NOTE You probably don't have to change this from the 39" default so ignore the Maximum Label Length discussion if you have defaulted the printer or are setting the printer up for the first time. If your printer is feeding less than a label length and experiencing a Media Out Error, you may want to see if this setting was incorrectly configured.
Label Length Max setting: It should be noted that if the printer Maximum Length setting is changed from the default 39'' it should be set to a value 1'' longer than the longest label you intend to use. For example, on a 203dpi printer using a 6'' label, set the Maximum Length value to 7''( 7x203 = 1421).
Here is the ZPL: ^XA^ML1421^XZ
For more details, please refer to ZT410/420 User Guide: Print Settings.
To view the existing MAXIMUM LENGTH setting on the printer print a configuration label or request a configuration from your host.
Setting the Label Length Maximum
LCD Display: MAXIMUM LENGTH (Set to 1" longer than the actual length)
There are no settings in the Zebra Setup Utility so if required, create a ZPL file with the recommended Maximum Label Length.
^XA^MLxxxxx^XZ (Sets the length in dots)
^XA^JUS^XZ. (Saves the value)