ZXP Series 7 Troubleshooting, Display Errors

Article ID: 58883607

Details


 

Description

The ZXP 7 has a Operator Control Panel (OCP Display) that can display status during operation and indicate specific errors that could impact printer function. Interpreting these indications can be useful for using and troubleshooting the ZXP 7 Card Printer.

Applies To

Zebra ZXP Series 7 Display Errors

Details

The Operator Control Panel (OCP) will display an error and/or a code when a certain operation has failed. The table on the attached document offers possible causes and solutions to symptoms related to improper operation. Check the table when experiencing any loss of operation.
 

Code Message
5 FIRMWARE UPGRADE ERROR
6 DIAGNOSTIC ERROR
7 FIRMWARE UPGRADE ERROR
8 CRITICAL ERROR SHUTTING DOWN
3001 PRINTER OFFLINE
4003 CARD JAM
4014 CARD FEED ERROR
4015 CARD NOT INSERTED
5001 OUT OF RIBBON
5002 INVALID RIBBON   Read More>>
5003 RIBBON JAM
5006 RIBBON BEMF ERROR 
5007 RIBBON COLOR DETECT ERROR
5008 INVALID RIBBON   Read More>>
6009 FLASH ERASE ERROR
6010 FLASH ERASE VERIFY ERROR
6011 FLASH PROGRAM ERROR
6012 FLASH PROGRAM VERIFY ERROR
6013 INVALID FW S-RECORD
6015-6025 GENERAL MEMORY ERROR
7001 CARD FEED ERROR
7003 PRINTHEAD CABLE ERROR
7004 CARD EJECT ERROR
7008 PRINT COVER OPEN
7010 PRINTHEAD MOTION  ERROR
7013 MOTOR VOLTAGE ERROR
7014 SCRIPT PROCESSING ERROR
7015 MAG MOTION ERROR
7018 SMARTCARD ERROR
7019 SCRIPT CONTENT ERROR
7020 SCRIPT SEND ERROR
7023 SMART CARD CAM ERROR
7024 OPTIONS CARD JAM
7026 FLIPPER CARD JAM    Read More>>
7028 OPTIONS COVER OPEN
7029 FLIPPER ROTATION ERROR  Read More>>
7032 OPTIONS CARD JAM
7033 FLIPPER BOARD ERROR
7034 REJECT BIN FULL REMOVE CARDS
7035 OPTIONS CARD JAM
7036-7039 PRINT CARD JAM
9001 MAG READ ERROR
9002 MAG WRITE ERROR
9004 NO MAG STRIPE
15001 MISSING MAB
15002 2 MAB FIRMWARE MISSING
17002 LAMINATOR FAILED INITIALIZATION
17003 LAMINATOR UNKNOWN ERROR
17004 MISSING LAMINATOR MAB
17005 TOP LAMINATE FEED FAIL
17006 BOTTOM LAMINATE FEED FAIL
17007 TOP LAMINATE REGISTRATION ERROR
17008 LAMINATOR CARD FEED FAIL
17009 LAMINATOR EARLY CARD JAM
17010 LAMINATOR MIDDLE CARD JAM
17011 LAMINATOR LATE CARD JAM
17012 LAMINATOR POLL TIMEOUT
17013 LAMINATOR TOP HEATER FAIL
17014 LAMINATOR BOTTOM HEATER FAIL
17015 LAMINATOR TOP TEMPERATURE HIGH
17016 LAMINATOR BOTTOM TEMPERATURE HIGH
17017 LAMINATOR TOP CUTTER STALL
17118 LAMINATOR BOTTOM CUTTER STALL
17019 LAMINATOR TOP CUTTER FAIL
17020 LAMINATOR BOTTOM CUTTER FAIL
17021 LAMINATOR TOP TEMP SENSOR FAIL
17022 LAMINATOR BOTTOM  TEMP SENSOR FAIL
17023 LAMINATOR FAN FAIL
17024 LAMINATOR EEPROM DEFAULT
17026 TOP AND BOTTOM LAMINATES OUT
17027 TOP LAMINATE OUT
17028 BOTTOM LAMINATE OUT
17029 INVALID TOP LAMINATE
17030 INVALID BOTTOM LAMINATE
17031 BOTTOM LAMINATE REGISTRATION ERROR
17038 LAMINATOR COVER OPEN



Note: Some of the errors in this table have useful links. If not see the following link for error details.  Read More>>

  

Helpful Information

ZXP 7 User Guide Read More>>