ZXP ToolBox Passkey Cannot be Reset if Lost or Forgotten

Article ID: 66538193



Topic or Information

I don't have my ZXP Toolbox Passkey (PassPhrase). Can it be reset?
I lost my passkey. How can I recover the passkey.

Note: Passkey and PassPhrase may be used interchangeably in the Toolbox Application.

Applies To

ZXP Tool Box used with a ZXP 7, ZXP 8, or ZXP 9 Series Printer


The ZXP Toolbox passkey can be set and locked by the user. Once set, this cannot be defaulted and the printer will have to be sent to a Zebra Authorized Service Center to be reset. 

When setting the passkey assure you have a way of recalling it when needed.


Leon C

+ Product Codes

  • ZXP Series 7 Card Printer
  • ZXP Series 7 High Performance Card Printers
  • ZXP Series 7 Pro High Performance Card Printers
  • ZXP Series 7 with Laminator
  • ZXP Series 8 Card Printer
  • ZXP Series 8 High Security Retransfer Card Printer
  • ZXP Series 8 Secure Issuance Card Printer
  • ZXP Series 9 Card Printer