Online RMA – United States and Canada

Online Repair Request (Contract and Non-contract)

Welcome to the RMA page for United States and Canada.

Register for Access

In order to obtain an online repair, you must register first. login credentials will not allow access to the repair portal. Please be prepared to provide your Service Contract Number or your Site ID in to complete the form. 

Access Repair Portal

Once you register, then you can access the portal through this link. You can request a repair, view the status of a repair or find out warranty information.

How to Obtain a Repair or Status

View an interactive tour of the entire RMA portal.

  • Requires IE 5 or above
  • Length: 13 minutes
  • Online only

For Repairs in other Regions