The following is the procedure to apply the Hotfix. It is assumed that the ActiveSync installed on the PC.
1) ActiveSync the scanner to a PC;
2) Open up the “Platform” folder on the device using “Explore” on ActiveSync;
3) Copy the backlightdrv.dll and backlightdrv.cpy files to “\Platform” folder:
4) Cold boot the scanner (by press and hold scan trigger and ‘2’ key. Wait for screen going black the 2nd time and release the trigger and key. Or, just remove the battery and reinsert it to cold boot.)
The scanner should boot up with the Hotfix applied.