XSLATE B10 Tablet Touch Lost Issue

Zebra has received customer reports of an issue with XSLATE B10 tablets after Windows 10 upgrade or deployment. This issue potentially affects: 

  • Windows 10 versions 1809, 1903 and 19H1

Upon rebooting the device (warm boot), the issue causes users to lose touch access. 

To safeguard your update experience, Microsoft has applied a compatibility hold on these devices from installing or being offered Windows 10, version 1903 or Windows 10, version 1809.

For more information, please see the Microsoft information page

Last update: August 26, 2019


Questions or specific concerns?