XSLATE B10 Tablet Touch Lost Issue

XSLATE B10 Tablet Touch Lost Issue

Zebra has received customer reports of an issue with XSLATE B10 tablets after Windows 10 upgrade or deployment. This issue potentially affects: 

  • Windows 10 versions 1809, 1903 and 19H1

Upon rebooting the device (warm boot), the issue causes users to lose touch access. 

To safeguard your update experience, Microsoft has applied a compatibility hold on these devices from installing or being offered Windows 10, version 1903 or Windows 10, version 1809.

For more information, please see the Microsoft information page

Last update: August 26, 2019


Questions or specific concerns?