Issue / Question
What is Network Connect? Where can I get Network Connect firmware? Can I get printers pre-installed with Network Connect?
ZT620, ZT610, ZT510, ZT230, ZT220, ZT210, ZT420, ZT410, ZD500, ZD420, ZD410 and ZD620
Resolution / Answer
What is Network Connect?
Network Connect is a set of Zebra products that allow direct two-way communication to and from PLC’s and Zebra Network Connect products.
What protocols are supported for communication with PLC?
- EtherNet/IP – is a Rockwell, Allen-Bradly protocol
Is Network Connect available on all printers?
Printers require special firmware to be purchased and uploaded into a printer, or come preconfigured with special firmware from factory, to be able to do EtherNet/IP connectivity. Applicable to & Supported on Link-OS printers with Ethernet except for printers running emulation.
What printers support Network Connect?
The following is the list of printers that support Network Connect firmware
Can a non-Link-OS printer support Network Connect?
Non-Link-OS printers, such as the ZE500, do not support Network Connect firmware.
Where can I purchase the Network Connect firmware?
You may refer to our Zebra Leads Management team and they will be able to direct you to our Zebra Partners to purchase the firmware.
How can I acquire the Network Connect printers?
There are two methods of acquiring a printer with Network Connect firmware
- Purchase the Network Connect firmware and update it to your Link-OS printer
- Purchase the printer preconfigured with Network Connect
What is the part number for the Network Connect firmware?
The part number is CAG-P1096531
What will I receive when I purchase the firmware?
You will either receive a physical card or and email that contains the license key and firmware download link to download.
You will also receive instructions on how to use the license and install the firmware into the printer.
A word of caution: You may receive multiple download links to download the firmware. Each download link is for different printer models.
Please ensure you download the correct firmware for the correct model.
Updating the wrong firmware to printer will end up with firmware upload failure and the license key used up. You may refer to the list below.
- ZT4x0 – P1096531.zip
- ZT2x0 – P1097520.zip
- ZD500 – P1096860.zip
- ZT5x0 & ZT6x0 – P1097696.zip
- ZD4x0 & ZD6x0 – P1100666.zip
Can I get the part number for the printers preconfigured with Network Connect?
Yes, you can. However, you will need to know exactly what other options you require the printer to have beforehand, such as the printhead resolution (e.g. 203dpi, 300dpi,etc.), communication options (e.g. Wireless only, Bluetooth only, Ethernet only, etc.) and media handling options (e.g. with a dispenser/peeler, cutter, rewind, etc.)
Please reach out to Zebra Leads Management at +1 877 208 7756 (USA) for further clarification and assistance.