ZD620 & ZD420 'Media Out' Error

Article ID: 12659715

Issue / Question

What to do when 'Media Out' error is displayed?

Applicable To

ZD420T and ZD620T

Resolution / Answer

When you run out of media, ZD420 and ZD620 printers will report a ‘Media Out’ condition with the Status and Media indicators both lit solid red as seen below:





For details on detecting a 'Media Out' condition, Click Here>>


For details on troubleshooting a 'Media Out' error on the ZD620 and ZD420 printers, Click Here>>


To access the ZD620 and ZD420 User Guide for further information about these printers, Click Here>>

+ Applicable Products

  • ZD420T
  • ZD420T-HC
  • ZD620T
  • ZD620T-HC