Cards Jamming At The Entrance To The Transfer Station on Zebra ZXP Card Printer

Article ID: 43965388


Topic or Information

Cards are jamming at the entrance to the transfer station on ZXP Series 8 Card Printer

Applies To

ZXP Series 8 Card Printers
ZXP Series 9 Card Printers


If the adhesive cleaning roller is not properly seated, there will not be enough pressure from the transfer station feed rollers to move the card into the transfer station resulting in a card jam. 

Please review the following link for proper installation of the cleaning roller.  Read More>>

If this fails to resolve your issue please select “Submit a Case Online” located under “Additional Assistance” (right column of this page) and provide details related to your problem for technical support assistance.


Victor A


+ Product Codes

  • ZXP Series 8 High Security Retransfer Card Printer
  • ZXP Series 9 Card Printer