Enable StageNow Application in Android Devices

Article ID: 71506164

Issue / Question

StageNow app is missing after device enrollment into SOTI MobiControl

Applicable To

Zebra Android Oreo (8956 and SD660) devices. Example MC33xx, MC9300, TC5x, TC7x, TC8300, VC8300).

Resolution / Answer

Scenario 1SOTI MobiControl - EMM Token Enrollment (afw#mobicontrol)

When enrolling your Zebra Android device into SOTI MobiControl using Google's hashtag afw#mobicontrol, only APPs which will be available after provisioning will be the mandatory APP according to Google CDD like Play Store.

No specific Zebra application (including StageNow client) will be available when device is provisioned via afw#.

EMM can enable again these applications for eg. in SOTI MobiControl while issuing below script command just after provisioning, will re-enable StageNow client.

enable_system_app com.symbol.tool.stagenow

Scenario 2VMWare Workspace One (formerly known as AirWatch)

AirWatch blocking system Apps like StageNow client after Android Enterprise enrollment.

Create a whitelist app group which includes com.symbol.tool.stagenow then create an Application Control Profile. For more information, refer to page 45 of VMware AirWatch Android Platform Guide.

+ Applicable Products

  • MC3300
  • MC9300 Mobile Computer
  • PS20
  • TC51
  • TC51-HC Mobile Computer
  • TC52 Touch Computer
  • TC52-HC
  • TC55 Touch Computer
  • TC56
  • TC57 Touch Computer
  • TC70
  • TC70x
  • TC72 Touch Computer
  • TC75
  • TC75x
  • TC77 Touch Computer
  • VC80X
  • VC8300