MC93- Velocity Not Getting Correct Decode Data For EAN-13

Article ID: 57327915

Issue / Question

Customer is not getting the correct scanned data when scanning in Velocity 2.1.1 with a EAN-13 Barcode

Applicable To

Velocity, MC93, 2.1.1, Ivanti, Emulation, Android, Oreo, Wavelink, Scanning, EAN13, symbology

Resolution / Answer

Confirmed that the barcode was EAN-13.  Outside of Velocity, the barcode decode was correct.  Inside of Velocity the decode was not right.

Velocity by default, is set up for EAN-10.  To read the EAN-13 symbology, you will need to change one parameter:
Bring up the Velocity Console.
Select Host and then Scanner.
Highlight your Zebra Scanner Profile and select Edit.
Select UPC/EAN Settings.

Change the default value of ISBN-10 to ISBN-13
Select OK
Select Save:

Select Deploy to create a new .wldep file:

Launch Velocity and test.


+ Applicable Products

  • MC3300
  • MC3330R
  • MC3390R
  • MC9200 Mobile Computer
  • MC9300 Mobile Computer
  • TC51
  • TC51-HC Mobile Computer
  • TC52 Touch Computer
  • TC52-HC
  • TC55 Touch Computer
  • TC56
  • TC57 Touch Computer
  • TC70
  • TC70x
  • TC72 Touch Computer
  • TC75
  • TC75x
  • TC77 Touch Computer
  • TC8000
  • TC8300
  • VC80X
  • WT6000 Wearable Terminal