Perform an OS Update using StageNow Tool or SOTI MobiControl

Article ID: 63634126

Issue / Question

How to perform an OS Update using StageNow Tool or SOTI MobiControl?

Applicable To

Zebra Android devices (MC32N0, MC40, MC92N0, TC20, TC25, TC51, TC55, TC56, TC70, TC75, TC70x TC75x, TC8000, VC80x, WT6000, ET50, ET55)

Resolution / Answer

A. StageNow Tool

Perform OS Update
Use this Wizard to perform an OS update on a device. The OS Update action applies an update or patch to the OS by downloading a .zip file to the device or using a .zip file that exists on the device. This Wizard allows connection to a network.

For step-by-step instructions, click HERE.

Perform Incremental OS update
The incremental update is used to perform OS updates on multiple devices based on defined conditions present on specific target devices. For example, if seeking to perform an operation only on TC51 devices, a condition could be defined that checks for the string "TC51" in the Product Model field. For more information, see the Condition Manager guide.

For step-by-step instructions, click HERE.


B. SOTI MobiControl v13.3 or newer

1. Start the Android Plus File Sync Rule. Read More>>
2. Set Direction to Download file(s) from Server to Devices
3. Make sure Device File / Folder Name is equal to %sdcard%
4. For Server File / Folder Name, specify complete file system path to OS update .zip file. 
5. Select the device(s) and/or device group(s) that the rule should target.
6. For synchronization, use Device Update Schedule
7. Under review summarized information, select Advanced button
8. Scroll down and select Scripts button
9. Under After file synchronization has completed execute script section, enter below script. Read More>>

sendintent -b "intent:#Intent;action=com.symbol.intent.action.UPDATE_PACKAGE;S.file=/sdcard/OSUpdate.zip;end"


where:
OSUpdate.zip is to be replaced with the exact OS update .zip file specified in step 4.

10. Click OK then Finish
11. Under Devices tab, select device(s) and/or device group(s) assigned to this file sync rule, right click then select Sync Files Now.

IMPORTANT
Make sure you disable the file sync rule for OS update once the target devices have been updated so that this rule dees not run again and try to update the same devices.

+ Applicable Products

  • ET50
  • ET55
  • MC3200 Mobile Computer
  • MC3300
  • MC40
  • MC67 NA Mobile Computer
  • MC9200 Mobile Computer
  • TC20
  • TC25
  • TC51
  • TC56
  • TC70x
  • TC75x
  • VC80 Vehicle-mounted Computer
  • VC80X
  • WT6000 Wearable Terminal